Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

SHIPPING AND RETURNS

We are happy to offer FREE Standard Shipping for all US Orders!

Your product will arrive within 7 to 10 Business Days.

All International (Non-US) orders incur a $25 shipping charge which are shipped via standard US Mail and may take 2-3 weeks to arrive.

We back all of our products with our Forever Guarantee. If you are not 100% satisfied with your purchase, please follow these instructions to request a refund:

-Please contact us at help@eavara.com for a reimbursement request.

-Let us know your Name, Address & Order # so that we can locate a record of your purchase.

-Refunds will be issued in the original form of payment.

No need to return any products! Learn more about our Forever Guarantee.

With our Forever Guarantee, we can offer you a refund at any time even if you have opened or used a product. Click here to learn more about the refund process.

PRODUCT QUESTIONS

You will get the best results from consistent use of our products over at least 30 days (which is why we offer a Forever Guarantee).

We use active, plant based ingredients that nourish the skin and overtime deliver dramatic results.

One thing to remember is that healthy skin is a result of both external and internal factors like stress, diet, exercise, etc.

Yes, it is! In our cleanser we use coconut charcoal (to detoxify the skin) and we use Tamanu Oil which is a dark green color.

We use premium essential oils that conform to FDA standards. The oils are made in the USA and never tested on animals. When you have more than one essential oil mixed together, the FDA mandates that we call it “parfum” or “fragrance”.

Yes of course! Our products are cruelty-free, never tested on animals.

Yes, all of our products are gluten-free and paraben-free.

We would love to help you decide which products are best for you! Email us at help@eavara.com

Applying skin care in the proper order ensures that your skin receives the full benefit of each product!

Try using a 3 step process: Cleanse, Treat, Moisturize.

Start with the cleanser, then apply face and/or eye serum and finish with a hydrating moisturizer.

Many customers with sensitive skin have loved our skincare! But, we always suggest patch testing any product before applying to ensure that you do not have a reaction.